For International Customers
・Some items are available for international shipping.
・Please select items from the “International shipping” category.
・All international orders are shipped via FedEx.
・Please note that a FedEx account for the consignee is required for shipping, we kindly ask you to create an account in advance.
・Please include your FedEx account number in the order notes when placing your order. If you don't have a FedEx account at the time of ordering, please create one and inform us by email afterward.
・Shipping fees and import duties are the responsibility of the customer (recipient).
*These fees are not included in your order total.
*These will be charged by FedEx upon delivery.
・Orders will be shipped within 10 business days after confirmation.
・We do not accept returns, exchanges, or cancellations.
However, if your item arrives damaged or incorrect, please contact us within 3 days of delivery.
・We accept inquiries in Japanese or English.